Privacy Policy
jvs88 Online Gaming Platform

jvs88 ("we", "us", "our") operates the online gaming platform accessible at https://jvs88.bio, providing sports betting, live casino, slot machine games, roulette, Andar Bahar, and togel (Indonesia's traditional numbers lottery) services to eligible players across Indonesia and other permitted jurisdictions.

This Privacy Policy applies to all personal data collected by jvs88 in connection with your use of the Platform, including data gathered during account registration, identity verification, deposit and withdrawal processing, gameplay activity, bonus participation, and customer support interactions. It applies regardless of whether you access the Platform via desktop browser, mobile browser, or any other interface we may offer.

By registering an account on jvs88 or by continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, please discontinue use of the Platform and contact our support team to close your account.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or in combination with other available information.
• "Processing" means any operation performed on Personal Data, including but not limited to collection, storage, retrieval, use, disclosure, transmission, erasure, and destruction.
• "Data Controller" means jvs88 as the entity that determines the purposes and means by which your Personal Data is processed.
• "Data Processor" means any third party that processes Personal Data on behalf of jvs88 under a contractual arrangement and in accordance with jvs88's instructions.
• "Player" / "You" means any individual who registers an account on the jvs88 Platform or otherwise interacts with the Platform's services.
• "KYC Data" means identity and address verification documentation submitted by a Player as part of the Know Your Customer verification process, including government-issued identity documents, proof of address, and related materials.
• "Usage Data" means automatically collected technical and behavioral information generated by your interaction with the Platform, including IP address, device identifiers, session duration, pages visited, and bet history.
• "Cookie" means a small data file stored on your device by the Platform for purposes described in Section 10.

jvs88 collects the following categories of Personal Data in connection with your use of the Platform:

When you register an account with jvs88, we collect the information you provide during the registration process, including:

• Full legal name as it appears on your government-issued identity document
• Date of birth (used to verify that you meet the 21+ age requirement)
• Indonesian residential address (street, city, province, postal code)
• Email address and mobile telephone number
• Username and encrypted password
• Preferred payment method and associated account details (bank name, account number, or e-wallet identifier)

To comply with our identity verification and fraud prevention obligations, jvs88 may request and collect:

• Scanned or photographed copies of government-issued identity documents, such as Indonesian National Identity Card (KTP), passport, or driver's license
• Proof of residential address, such as a utility bill or bank statement issued by BCA, BRI, BNI, Mandiri, or another recognized Indonesian bank within the preceding 90 days
• Selfie or liveness-check photographs, where applicable, to match the submitted identity document
• Source-of-funds documentation for high-volume accounts, where required by our internal risk framework

jvs88 records all financial transactions conducted through your account, including:

• Deposit amounts, timestamps, and originating payment method (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, or LinkAja)
• Withdrawal requests, amounts, processing timestamps, and destination payment details
• Bonus credits, wagering activity tied to promotional balances, and bonus expiry events
• Currency denomination (Indonesian Rupiah / IDR) and running account balance history

All wagering activity on the Platform is logged for operational, fraud prevention, and responsible gaming monitoring purposes, including bet placement timestamps, game type, stake amounts, outcomes, and session duration.

The Platform automatically collects certain technical information when you access or interact with jvs88, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, time spent on each page, and error logs generated during your session.

When you contact jvs88 via live chat, email, or any other support channel, we retain records of those communications — including the content of messages, timestamps, and the resolution applied — for quality assurance and dispute resolution purposes.

jvs88 collects your Personal Data through the following channels:

• Directly from you — when you complete the registration form, submit KYC documentation, make a deposit or withdrawal request, contact customer support, or participate in a promotional survey.
• Automatically via the Platform — through server logs, session tracking, and cookie-based mechanisms as described in Section 10 whenever you access or navigate the Platform.
• From payment service providers — transaction confirmation data returned by Indonesian bank transfer systems and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) upon processing of deposits and withdrawals.
• From identity verification partners — where jvs88 employs a third-party KYC or document verification service, that provider may return a verification result and associated identity match score to jvs88 based on the documents you submitted.
• From fraud detection tools — automated signals generated by risk-scoring systems that analyze behavioral and technical patterns to identify potentially fraudulent account activity.

jvs88 processes your Personal Data for the following specific purposes:

jvs88 does not use your Personal Data for any purpose that is incompatible with those listed above without obtaining your prior explicit consent or as otherwise required by applicable law.

jvs88 processes Personal Data on the following legal bases:

• Contractual necessity: Processing required to create and maintain your account, process deposits and withdrawals, and deliver the gaming services you have requested under the Terms & Conditions.
• Legitimate interests: Processing necessary to protect the security and integrity of the Platform, prevent fraud and financial crime, conduct responsible gaming monitoring, and improve the quality of our services — where these interests are not overridden by your privacy rights.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML) requirements, identity verification obligations, and any other legal duties to which jvs88 is subject as an online gaming operator.
• Consent: Processing for marketing communications and non-essential cookies, where jvs88 has obtained your prior explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jvs88 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We share your data only in the following circumstances and only to the extent strictly necessary:

jvs88 engages third-party service providers that process Personal Data on our behalf and under our instructions, including payment processing partners (Indonesian bank networks and e-wallet operators), identity verification providers, cloud hosting and infrastructure providers, fraud detection and risk analytics platforms, and customer support software vendors. All such providers are bound by data processing agreements that restrict their use of your data to the purposes for which it was shared.

When you play games supplied by third-party studios — including Evolution Gaming, Pragmatic Play, PG Soft, NetEnt, and Microgaming — limited gameplay data (such as session token, game round ID, and stake amount) is transmitted to those providers solely for the purpose of delivering the game, settling outcomes, and maintaining game integrity logs. No additional personal identifiers are shared beyond what is technically necessary for game delivery.

jvs88 may disclose your Personal Data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by a valid legal order, court ruling, or applicable law, or where jvs88 determines in good faith that such disclosure is necessary to protect the safety, rights, or property of jvs88, its players, or the public.

In the event that jvs88 undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your Personal Data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer via email and via a prominent notice on the Platform, and the successor entity will be required to honor the commitments made in this Privacy Policy.

jvs88 retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable legal, regulatory, or operational obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized such that it can no longer be linked to an identifiable individual. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.

jvs88 implements a layered security framework designed to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction. Our principal security measures include:

• Transport Encryption: All data transmitted between your device and the jvs88 Platform is protected by 256-bit TLS (SSL) encryption. The Platform enforces HTTPS across all pages and rejects unencrypted HTTP connections.
• Password Security: Account passwords are stored as salted bcrypt hashes. jvs88 does not store or have access to your plaintext password at any point.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable SMS-based two-factor authentication on their accounts. jvs88 may require 2FA activation for accounts with elevated withdrawal limits.
• Access Controls: Access to Personal Data within jvs88's internal systems is restricted to personnel with a demonstrated operational need. Role-based access controls and audit logging are applied to all systems holding Personal Data.
• Secure Infrastructure: The Platform is hosted on enterprise-grade cloud infrastructure with physical and logical access controls, automated intrusion detection, and regular third-party penetration testing.
• KYC Document Storage: Identity documents submitted for KYC verification are stored in an encrypted, access-controlled document vault that is logically segregated from the main Platform database.

While jvs88 takes all reasonable and commercially practicable steps to protect your Personal Data, no method of electronic transmission or storage is entirely risk-free. In the event of a data security incident that is likely to result in material harm to affected Players, jvs88 will notify impacted individuals as promptly as reasonably possible.

jvs88 uses cookies and similar tracking technologies to operate the Platform effectively, maintain your session state, and analyze how the Platform is used. The following cookie categories are employed:

You may manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. Instructions for managing cookies in commonly used browsers (Chrome, Firefox, Safari, Edge) are available in each browser's help documentation.

As a Player on the jvs88 Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact jvs88 via the channels described in Section 15.

• Right of Access: You may request a copy of the Personal Data that jvs88 holds about you, along with information about the purposes for which it is processed and the categories of recipients to whom it has been disclosed.
• Right to Rectification: You may request that jvs88 correct any inaccurate or incomplete Personal Data held about you. Certain corrections (such as legal name changes) will require supporting documentary evidence.
• Right to Erasure: You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn your consent on which processing was based. This right is subject to overriding legal retention obligations described in Section 8.
• Right to Restriction: You may request that jvs88 restrict processing of your Personal Data in certain circumstances, such as while a rectification request is under review.
• Right to Data Portability: You may request that jvs88 provide your Personal Data in a structured, commonly used, machine-readable format, or that it be transmitted directly to another controller where technically feasible.
• Right to Object: You may object to processing of your Personal Data on the basis of legitimate interests, including profiling for marketing purposes. You may also unsubscribe from marketing emails at any time via the unsubscribe link in any such communication.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

jvs88 employs automated age-verification checks at the point of registration and manual KYC review processes to prevent individuals under the age of 21 from opening or maintaining accounts on the Platform. If jvs88 discovers or has reasonable grounds to believe that an account is held by a person who is under 21 years of age, jvs88 will immediately suspend the account, initiate a formal verification review, and, if the suspicion is confirmed, permanently close the account and return any deposited funds (net of any winnings accrued, which will be forfeited) to the originating payment method.

If you are a parent or guardian and believe that a minor in your care has registered an account on jvs88 or has otherwise provided Personal Data to jvs88, please contact our support team at [email protected] immediately. jvs88 will investigate and take appropriate action, including erasure of any data collected from the minor, as promptly as possible.

As an internationally operated online gaming platform, jvs88 may process or store your Personal Data on servers located outside of Indonesia. Where such international transfers occur, jvs88 takes appropriate steps to ensure that your data receives a standard of protection that is consistent with the commitments in this Privacy Policy, including through the use of contractual data protection clauses with recipient service providers and the selection of cloud infrastructure providers that maintain internationally recognized security certifications (such as ISO 27001).

By registering an account on jvs88, you acknowledge and consent to the transfer of your Personal Data to countries outside Indonesia as necessary to deliver the Platform's services, subject always to the safeguards described above.

jvs88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, jvs88 will notify registered Players via email to the address on file and via a prominent notice displayed on the Platform at the next login. The "Last Updated" date at the top of this document will be revised to reflect the date the changes take effect.

Minor or non-material changes (such as typographical corrections or clarifying language that does not alter the substance of the Policy) may be made without individual notification, though the updated Policy will always be accessible on this page. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights as described in Section 11, or wish to report a potential privacy concern, please contact jvs88 through the following channels:

• Live Chat Support: Available 24 hours a day, 7 days a week, directly from any page on the jvs88 Platform after logging in. For privacy-related requests, please identify your query as a "Privacy Request" at the start of the chat so that it can be directed to the appropriate team.
• Email: [email protected] — please include "Privacy Request" in the subject line along with your registered username and a brief description of your request. Emails are responded to within 5 business days (Monday to Friday, WIB).

When submitting a privacy rights request, jvs88 may ask you to verify your identity before processing the request, to ensure that Personal Data is not disclosed to or modified by unauthorized parties.